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Lessons from Specsavers for Recruitment
I recently had an eye test appointment at Specsavers, and while waiting, I noticed a large sign that caught my attention. It read: "Last week, 166 people did not attend their appointments." Despite the diligent reminder system Specsavers employs, including text messages, these no-shows likely caused significant disruptions and lost revenue. This situation parallels a common frustration in recruitment, candidates…