1. Who we are and how to contact us

Demob Job Ltd is a UK recruitment agency specialising in ex-military engineering and technical recruitment. We act as a controller of personal information collected and used in providing our recruitment services.

For privacy enquiries or to exercise your rights, contact Adrian Cheesman, Managing Director, at adrian@demobjob.co.uk or telephone 0333 344 5577. You can also contact us through the details on www.demobjob.co.uk.

2. Information we collect

Depending on your dealings with us, we may collect your name, contact details, CV, work and military service history, qualifications, skills, location, employment preferences, salary expectations, applications, communications and notes about recruitment discussions. We may also collect identification and right-to-work information where relevant.

Information usually comes directly from you, including when you register, apply for a vacancy, contact us or speak with a consultant. We may also receive relevant information from professional networking sites, job boards, referees or other sources involved in recruitment, where lawful and appropriate.

Where we need to process more sensitive information, such as health information or criminal-conviction information, we will identify an appropriate legal basis and additional condition where required, and restrict its use to what is necessary.

3. Why we use your information and our lawful bases

We use candidate information to register and communicate with you; assess your experience and suitability; identify and discuss vacancies; arrange interviews; support applications and placements; maintain accurate records; and respond to enquiries and complaints. Depending on the activity, our lawful bases include legitimate interests in operating an effective recruitment service, steps requested by you before entering a contract, and compliance with legal obligations.

Where we rely on legitimate interests, we consider the impact on your privacy and your reasonable expectations. Where a specific activity requires consent, we will ask for it separately. We do not rely on consent as the sole lawful basis for all recruitment processing.

We may use limited information for administration, fraud prevention, safeguarding our business, and establishing or defending legal claims where necessary and lawful.

4. Candidate introductions and references

We will obtain your approval before submitting your CV or identifiable candidate details to a prospective employer and will tell you the name of the company receiving them. We may then share information relevant to your application with that employer. The employer will generally be a separate controller of the information it receives and should provide its own privacy information.

Qualification verification or reference checks are carried out by Demob Job only where requested by a client. Where instructed, we will obtain appropriate candidate authorisation before contacting referees, especially a current employer, and handle the results in accordance with the agreed recruitment process.

5. Marketing and job alerts

We send optional marketing communications, including job alerts, to individuals who have separately opted in where required. You can unsubscribe using the link in the email or by contacting us. Unsubscribing from marketing does not automatically remove information that we still need to provide recruitment services, although you can separately ask us to stop processing or erase information where your rights apply.

6. Who receives your information

Information may be shared with prospective employing clients with your approval; relevant service providers that support our recruitment CRM, communications, website or business administration; professional advisers; and regulators or public authorities where required by law. Service providers are subject to appropriate contractual and confidentiality safeguards.

We do not sell candidate CVs or personal information. Where a service provider processes information outside the UK, we assess whether an appropriate UK data-transfer mechanism or other lawful safeguard is required.

7. How long we keep information

We retain candidate information only for as long as reasonably necessary to provide recruitment services and identify suitable opportunities. Candidate registration records and CVs are normally subject to a retention review when five years have passed since the candidate’s most recent meaningful recruitment engagement with Demob Job.

Meaningful engagement can include a job application, a recruitment-related conversation or an update to employment preferences or availability. Routine marketing emails or job-alert deliveries alone do not reset the five-year review period. At review, we determine whether there is a documented reason to retain the record; otherwise, it is securely deleted or anonymised. We conduct periodic reviews of inactive records.

Certain placement, financial, complaint or legal records may be kept for longer where necessary to meet legal requirements or establish, exercise or defend legal claims. You may request erasure at any time, subject to applicable legal exceptions.

8. Security and accuracy

We take proportionate technical and organisational steps to protect personal information against unauthorised access, loss or misuse. Access is restricted according to business need, and staff are expected to handle candidate information confidentially. We use our recruitment CRM to record relevant interactions and outcomes.

Please tell us if your contact details, CV or employment preferences change so we can keep information accurate.

9. Your data protection rights

Subject to applicable conditions and exemptions, you may have the right to access your personal information, have inaccurate information corrected, request erasure, restrict processing, object to certain processing (including direct marketing), and request data portability where applicable. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful processing.

To exercise a right, contact adrian@demobjob.co.uk. We may need to verify your identity before responding. We will respond within the time limits required by data protection law.

10. Cookies and website information

Our website may use cookies and similar technologies for essential operation, functionality, analytics or marketing. Where consent is required for non-essential cookies, we will seek it before using them. Details of the cookies in use and your choices should be set out in our website cookie information or consent controls.

We may process technical information such as IP addresses and website usage data where necessary and lawful. External websites linked from our site operate under their own privacy notices.

11. Complaints and changes

If you have a concern about how we handle your information, please contact us first so we can investigate. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We may update this notice to reflect changes to our services, practices or legal requirements. The latest version will be published on our website.