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Internal Technical Support Engineer - Stockton-on-Tees

Region:
North East
Sector:
Defence/Military Jobs, Engineering Jobs
Contract Type:
Permanent
Salary Description:
£Competitive + Benefits
Posted:
08-Oct-18
Start Date:
ASAP
Job Ref:
J3610

Introduction:
My client is part of a worldwide organisation recognised as a market leader in the design and manufacture of mechanical seals and support systems. They are now looking for a mechanically biased Internal Technical Support Engineer to join their team at their site in Stockton-on-Tees. The successful candidate will provide technical support, products and services advice for sales engineers and customers, liaising with company technical departments. This position is office based however there will be occasional travel to customer sites.

COMPETITIVE SALARY, 31 DAYS HOLIDAY (INCLUDING BANK HOLIDAYS), PENSION SCHEME.

Internal Technical Support Engineer Responsibilities:
- Dealing with technical enquiries from customers and sales engineers.
- Advising on company products and services in an office based environment.
- Support the sales team and customers with technical support including administration.
- Assist with consignment stock and seal dispatch.
- Select relevant company products and produce technical quotations.
- Assist with site surveys
- Maintain company databases.
- Carry out seal failure analysis.
- Manage and maintain workshop activities and equipment.
- Assist with on-site commissioning and troubleshooting.
- Accurately measure all equipment for seal upgrades
- Utilise the company Software tools.

Internal Technical Support Engineer Requirements:
Essential:
- A good understanding of Engineering / Mechanical principles of rotating equipment, pumps, mechanical seals with the ability to demonstrate an interest in engineering.
- Excellent communication skills.
- Ability to prioritise work and manage projects.
- Ability to investigate and solve problems.
- IT Literate.
- Full driving license.
Desirable:
- Have experience or an understanding in the following industries; Pharmaceutical, Oil & Gas, Chemical, Process, Production.
- Understanding of the mechanical seal market.

Internal Technical Support Engineer Benefits:
- £Competitive Salary.
- Monday – Friday 9am – 5pm.
- 31 days holiday, inclusive of statutory bank holidays.
- Company Pension Scheme.
- Challenging and varied working environment.

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