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HGV Technical Support Engineer - Basildon

Region:
South East
Sector:
Engineering Jobs
Contract Type:
Permanent
Salary:
£30,000 to £35,000 per annum
Posted:
31-Aug-18
Start Date:
ASAP
Job Ref:
J3596

Our client is a leading supplier of heavy plant equipment across the UK and overseas. Due to continued expansion our client is now looking for a HGV Technical Support Engineer to join their existing team in Basildon, Essex.

SALARY CIRCA £35,000, 25.5 DAYS HOLIDAY PLUS B/HOLS, LIFE ASSURANCE, MEDICAL & DENTAL COVER, PENSION SCHEME & PERFORMANCE RELATED BONUS SCHEME, ACCESS TO A FREE ON SITE GYM PLUS DISCOUNT FOR OTHER GYM MEMBERSHIPS.

HGV Technical Support Engineer Responsibilities:
- Responding to technical enquiries escalated by the dealers via computer based systems, email or telephone.
- Supporting the markets through advanced analysis and diagnostics to determine root causes, coaching dealers to become more and more autonomous in diagnosis.
- Coordinate the activities with the other members of the technical support team, managing the scheduling of field visits.
- Ensure that the technical information flows freely between the technical support team and the other business brands and build a base for future knowledge via troubleshooting and written technical articles.
- Ensuring that all important technical issues are recognised across the European network and that solutions are given and feedback is given to the technical support team, dealer network and customers.

HGV Technical Support Engineer Applicant Requirements:
- The successful candidate must have a strong heavy plant engineering background and have experience with tracked vehicles.
- Experience of dealing with HGV Vehicles – anything up to 44 tonnes.
- Must be qualified to NVQ Level 3 in Mechanical Engineering or above.
- Fault finding and diagnostic skills.
- Experience of stripping down and rebuilding engines etc.
- Experience of dealing with Scania, DAF, Volvo, Iveco, or similar is essential.

HGV Technical Support Engineer Benefits:
- Circa £35,000 annual salary.
- Monday – Thursday 9am – 4.30pm, Friday 9am – 2pm.
- 25.5 days holiday plus 8 bank holidays.
- Life Assurance, Medical & Dental Cover, Company Pension scheme.
- Performance related bonus scheme.
- Access to a free on-site gym, plus discounts for other gym memberships.

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