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Customer Support Engineer - York

Region:
Yorkshire & the Humber
Sector:
Engineering Jobs
Contract Type:
Permanent
Salary:
£28,000 to £35,000 per annum
Salary Description:
£28,371 basic salary, OTE £35,000 +
Posted:
02-May-18
Start Date:
ASAP
Job Ref:
J3463

Our client is a leading manufacturer operating worldwide within the industrial markets. They are now recruiting for a Customer Support Engineer to be based from their office in York, North Yorkshire covering both the UK and overseas.

£28,371 basic salary plus overnight allowances, overtime, on call allowance, all expenses, plus mobile, laptop, tools, uniform and overalls.

Customer Support Engineer Responsibilities:
- The successful candidate will be responsible for attending customer sites to carry out installation, maintenance and repair of the companies’ equipment.
- Travelling to worldwide locations being away approximately 10 days per month.
- When not travelling you will be required to carry out workshop repairs on equipment.
- Deal with customer queries and provide support over the telephone until an engineer can get out on site.
- Carry out customer training either via the telephone or on site.

Customer Support Engineer Applicant Requirements:
- It is essential that the successful candidate will have a strong electrical or mechanical maintenance background with an NVQ / ONC / BTEC / City & Guilds certificate in electrical engineering or similar.
- Prepared to undertake necessary training in order to succeed in the role.
- Ideally you will have an electrical bias.
- Fault finding and diagnostic skills are essential. 
- Please note that this role does involve worldwide travel so flexibility is required and you will be part of on call rota which will be 1 in every 5 weeks so you must be able to travel at short notice.
- Hold full UK driving licence.

Customer Support Engineer Benefits:
- £28,371 basic salary, OTE £35,000 +.
- Monday – Friday 8am – 5pm.
- Company mobile, laptop, tools, uniform and overalls.
- Overnight accommodation, meals and all expenses paid when staying away from home.
- Allowances - overnight allowance, on call / callout allowances, overtime plus commission on sale of spares.
- Opportunity to grow within a fast moving environment.
- Full product training will be provided.

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