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Service Manager - Boroughbridge

Region:
North East, Yorkshire & the Humber
Sector:
Defence/Military Jobs, Engineering Jobs
Contract Type:
Permanent
Salary Description:
£Competitive + Benefits
Posted:
11-Jan-18
Start Date:
ASAP
Job Ref:
J3331

Introduction:
Our client is a leading supplier of engineering technology within their industry. They now have a requirement for a Service Manager to join their team at their site in Boroughbridge, North Yorkshire.

£COMPETITIVE SALARY PLUS PENSION SCHEME, COMPANY VEHICLE, FUEL CARD, MOBILE PHONE, TABLET/LAPTOP, 22 DAYS HOLIDAY RISING WITH SERVICE.

Service Manager Responsibilities:
- Responsible for providing technical support to customers ensuring all issues are resolved in order to promote best customer service.
- Manage the engineering diary, scheduling jobs to meet customer expectations and maximise efficiency and revenue.
- Produce technical documents to aid the safe and efficient operation of the engineering team.
- Manage mentor the engineering team and oversee contracting teams.
- Oversee training and development of the engineering team.
- Track spend against the engineering team budget.
- Ensuring compliance with Health and Safety legislation.
- Support senior management with delivery of organisational improvements.
- Produce weekly reports for management review.
- Working towards the achievement of agreed personal targets.
- Managing team performance against shared targets.

Service Manager Requirements:
- Strong multi-skilled engineering background with proven experience as a Service Manager or similar role.
- Effective line manager with the ability to lead and manage remote engineers and build customer relationships.
- Flexible approach to working hours and occasional overnight stays.
- 17th edition qualified (desirable).
- Hold NEBOSH National General Certificate in Occupational Health & Safety (desirable).
- Hold a professional leadership or management qualification (desirable).
- IT literate.
- Hold full driving licence.

Service Manager Benefits:
- £Competitive Salary.
- Company vehicle plus fuel card and credit card, laptop/tablet, mobile phone, PPE and required tooling provided.
- Contributory pension scheme.
- 22 days holiday, rising with service to a maximum of 26 days plus bank holidays.

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