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Technical Support Engineer - Leeds

Region:
Yorkshire & the Humber
Sector:
Engineering Jobs
Contract Type:
Permanent
Salary Description:
£Competitive Salary + Benefits
Posted:
13-Nov-17
Start Date:
ASAP
Job Ref:
J3288

Job Title: Technical Support Engineer

Location: Leeds, West Yorkshire

Salary: £Competitive Salary DOE + Benefits

£COMPETITIVE SALARY DEPENDANT ON EXPERIENCE, STAKEHOLDER PENSION SCHEME, HEALTHCARE AND PRODUCT TRAINING.

Introduction:
Our client is a leading manufacturer within their industry. They’re now looking for a Technical Support Engineer to provide after sales support at their site in Leeds.

Technical Support Engineer Responsibilities:
- First point of contact for after sales customer support, providing technical information and solutions.
- Registering customer enquiries and responding within 24 – 48 hours with technical information including recommendations for replacement parts.
- Testing and inspection of returned materials.
- Assist with the resolution of technical issues.

Technical Support Engineer Applicant Requirements:
- The successful candidate must be educated to HNC level in a relevant engineering discipline.
- Strong electrical engineering background with demonstrable fault finding and problem solving skills.
- Ability to communicate technical information via telephone and email and a clear and confident manner.
- Ability to understand technical documentation and schematics.

Technical Support Engineer Benefits:
- £Competitive Salary DOE
- Mon – Thurs 8.30am – 4.30pm, Fri 8.30am – 4pm.
- 25 days annual holiday plus 8 bank holidays.
- Product training provided.
- Stakeholder Pension Scheme.
- Healthcare Scheme.

NOTE: My client encourages applications from candidates from both commercial and ex-military backgrounds; Royal Navy, British Army, Royal Air Force.

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